Customer categories are defined according to the roles they
perform, so a lender or utility company undertaking conveyancing
activities would fit into the legal services row as a conveyancer.
Different segments will have different access permissions within the portal and therefore access to different services (for example, private citizens may only have access to view Chain Matrix, whereas
conveyancers will eventually be able to update Chain Matrix, change
the register and lodge electronic applications, among other things). |
