The Land Registry Board has approved the following principles, which have guided the development of the Blueprint. - The new business model will include a more comprehensive register and will cover:
- e-conveyancing for dealings of whole and part
- traditional registration and information services
- non-statutory (commercial) services
- internal support services (such as HR and Finance).
- The new business model will become operational by the middle of the next decade.
- The new business model will be consistent with our statutory basis and will be self-funding.
- The new business model will be customer focused and will aim to meet the needs of all Land Registry customers. Levels of customer satisfaction will be at least as high under the new business model as they are now.
- The new business model will entail Land Registry increasing the scope of its activity and will enable Land Registry to transact more business.
- Land Registry will continue to be recognised as a good employer. Making the transition to the new business model will require redeployment of staff. Land Registry will seek to avoid compulsory redundancy.
- Land Registry will make the transition to the new business model in a way and at a pace that is affordable and consistent with its statutory basis.
- The new business model will enable Land Registry to adapt to changing circumstances.
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