The need for an Organisational Blueprint was born primarily from a forthcoming move from Land Registry’s traditional registration
services to e-conveyancing and the expected growth of commercial
services. The importance and fundamentally different nature of the
new services means that Land Registry will need to change in order
to work effectively in the future.
The Blueprint work was initiated to describe the customers of the
future and to show how service provision would need to develop to
cater for customer needs and requirements.
These developments will inevitably have an impact on Land
Registry’s staff – on the jobs they perform and the skills they need
as well as, potentially, where some of them will be working. Work on
this Blueprint has considered, and presented, an approach to
dealing with the potential impact on people. |
