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Online Annual Review 2005/6

Open and full information


Customer information centres provide comprehensive practical information. This website enables you to:

Main Menu


Foreword: Chief Land Registrar and Chief Executive


Mission, vision, strategy


Our whole business


Performance against our key performance targets

Customer service and operations

Intakes and outputs

Speed

Accuracy

Customer satisfaction

Charter Mark

Service First and standards of service

Open and full information

Consultation and involvement

Accessibility and the promotion of choice

Welsh language service

Putting things right

Independent Complaints Reviewer

Indemnity