Electronic Records Management System (ERMS)ERMS is the new way in which we will manage our administrative records, from email to customer correspondence and strategy to policy documents.
We have tactically deployed the ERMS infrastructure (and therefore now have an ERMS capability). The software itself has been undergoing many upgrades during its evolution into a mature and stable facility. Since December 2005 there has been an ERMS pilot in operation at one business unit. During March, we extended that to our Agency Estates Group at Head Office and we are currently implementing a facility to store casework correspondence in ERMS. |
