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Online Annual Review 2005/6

Electronic conveyancing

We will be launching the first tranche of e-conveyancing services that includes a prototype Chain Matrixä service. The chain matrix allows all the transactions in a residential conveyancing chain to be viewed online, identifying bottlenecks and providing transparency. It will be a key feature of our full service and the prototype is designed to give us valuable experience in creating this final version. Electronic conveyancing represents our biggest investment and our greatest risk. To mitigate that risk we have developed our tranche strategy, which enables a progressive introduction of the service.

Business development

Our long-term strategy is to provide integrated online services for our customers and set the foundations for the full transactional e-conveyancing service. Our work for this year will be to establish a Land Registry Portal as a first step. We will then determine how we can integrate with and run all our existing online services through this portal.

Risk policy

The purpose of our risk management policy is to practise effective and transparent risk management by developing sound practice and procedures enabling informed choices and ‘world-class’ risk management thus protecting stakeholders’ interest in the business. The policy applies to all Land Registry personnel in all locations.

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Foreword: Chief Land Registrar and Chief Executive

Mission, vision, strategy

Our whole business

Performance against our key performance targets