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Online Annual Review 2005/6

Strategy for 2006/7

2006/7 is the fifth year of delivering our rolling 10-Year Strategic Plan www.landregistry.gov.uk/strategy

Customer service and operations

The culture of completing the majority of routine property transactions affecting the whole of a registered title on the same day is now embedded. We have extended this to new title applications at all offices during the past year and aim to continue this process during 2006/7. We are committed to exploiting technological advances to improve our services to customers further. We aim to provide an online alternative to a textual search for enquiries about the current registered status of land, identified by means of a map, either in isolation or in conjunction with text-based searching.

Land registration legislation

The major work for the year will be taking forward the secondary legislation needed to support e-conveyancing, including network access agreements. When the legislation is drafted, we will consult widely on it.

Comprehensive Land Register

In 2005/6 we introduced a new performance target for the increase in area of freehold land registered in England and Wales. To achieve this we have created a whole new network of new business and register development teams in local offices to secure and process this work. Having achieved that target, we will continue to use the new infrastructure to press on with the task of building a comprehensive Land Register. The 2006/7 target is expressed in area rather than percentage terms (700,000 hectares) to enable more effective and transparent target setting at local offices.

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Foreword: Chief Land Registrar and Chief Executive

Mission, vision, strategy

Our whole business

Performance against our key performance targets