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Performance

Strategic objective 1: Customer service and operations

National Customer Service Awards 2003

A team from Land Registry, Peterborough Office has won a prestigious national award - the Society of Consumer Affairs Professionals Award for Innovation in Customer Service - beating some of the biggest names in the private and public sectors. The team had carried out innovative training techniques to help a local firm of solicitors improve the quality of their applications, including the production of an interactive electronic desk aid.

Land Registry Annual Review 2004
Land Registry Annual Review 2004 - Performance
Achievement of key targets
Results & dividends
Strategic objective 1
Strategic objective 2
Strategic objective 3
Strategic objective 4
Strategic objective 5
Strategic objective 6
Strategic objective 7
Strategic objective 8
Land Charges & Agricultural
credits