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Inside the Land Registry

Diversity and equal opportunity

Our diversity awareness and valuing inclusion training programme for managers continued. We intend to pilot an e-learning package on diversity for all staff by June 2003. During the year we published a new guide for staff on cultural diversity issues providing information on religious and cultural observance, belief, language and naming systems.

We published our Race Equality Scheme in May 2002 and have been working to develop a policy-screening template and identify priority areas for action. An ethnic monitoring re-survey of all staff has been completed with an encouraging overall response rate of over 90%.

We ran an outreach workshop for local Personnel Managers to look at ways to widen diversity of applicants. Regional Personnel Manager Syndicates and Head Office have subsequently developed action plans designed to help increase the number of applications we receive from members of ethnic minority communities. We have continued to work with the assistance of Inland Revenue to provide our customers with documentation in alternative formats and major consultation documents have been produced in electronic format and on audio-cassette.

We established our first Disability Focus Group as part of our contribution to the 2003 European Year of Disabled People. The group will initially be looking at re-writing our disability survey questionnaire and providing feedback on access issues.

The then Lord Chancellor, Lord Irvine of Lairg, opened our seventh on-site nursery in March. The nursery at our Hull office demonstrates our commitment to extend childcare provision across our network of offices in order to aid retention and recruitment of staff. We believe that Land Registry is leading the way, with the best ratio of nursery places to staff in the Civil Service (roughly 1 nursery place for every 25 members of staff). Every office has on-site/off-site nursery provision and we plan to open or expand more nurseries, including one at our new Information Systems Directorate office in Plymouth.

 
Land Registry Board
Human Resources (HR) Strategy
-Diversity And Equal Opportunity
-Equality Proofing
-New Deal
-Training and Development
-Investors in People (IiP)
-Feedback from staff
-Land Registry Qualification
-Sickness absence
Accommodation and Facilities
Electronic records management
Legislation and rule-making