Land Registry Back to home page To Welsh language site    

Contact us | Site map

 

Search
Search
Go to House prices
Go to Registering your land
Go to E-conveyancing
Go to Education & training
Go to Your information rights
Go to Practice
Go to Property information
E-services
Go to Business e-services
Go to Find a property
Go to Mortgage e-signature
Go to Land Registry Direct
Go to Add Value Services
Go to Information Charter
Go to Publication schemes
 

Chief Land Registrar's Report

Indemnity

Facilitate the resolution of disputes and of claims under the State guarantee as economically and expeditiously as possible.

The Land Registration Act 1925 places a legal liability on the Agency to indemnify for losses resulting from errors or omissions on the Register of Title, including errors resulting from frauds perpetrated by third parties.

As a statutory insurer of titles in England & Wales, the indemnity payments are not confined to mistakes made by the Land Registry. We facilitate the resolution of disputes and of claims as economically and expeditiously as possible.

  • £2,507, 854 was paid for 712 claims (up from £764,393 for 738 claims)
  • The largest payment was in excess of £500,000 (including interest and legal costs) in respect of an error in the result of a search of the index map. Although the error related only to a small area of land, the property was a valuable one. The error led to a loss of £450,000, of which the Land Registry was found to be liable for £355,000, plus interest and costs. The Land Registry was not liable for the full amount, firstly, because part of the loss was paid by another party and, secondly, because the claimants were found to have contributed to the loss by their own lack of proper care.
  • The Registry recovered £83,621 under its statutory rights of recourse (up from £9,035).
 
Service First
Standards of Service
Consultation and Involvement
Accessibility and Choice
-Language Choice
Charter Mark
Financial
-Workload
-Financial
Efficiency
Speed and Accuracy
Putting Things Right
-Independent Complaint Reviewer
-Parliamentary Commissioner
Indemnity
Accommodation and Services
-Telephone Services
-Environmental Performance
Other Targets and Activities
-International
-Rules Committee
-UK Exhibitions / Events
-Health and Safety
-Land Charges