Inside the Land Registry

Aim, Objectives and Principles

Aim

To maintain and develop stable and effective land information systems for England and Wales.

Objectives

• To maintain and develop a stable, uniform and efficient land registration system throughout England and Wales as the cornerstone for the creation and free movement of interests in land
• On behalf of the Crown, to guarantee title to registered estates and interests in land for the whole of England and Wales
• To provide ready access to up-to-date and guaranteed land information, so enabling confident dealings in property and security of title
• To provide a Land Charges and Agricultural Credits service.

Principles

In achieving these objectives we will:

1. achieve progressively improving performance targets set by the Lord Chancellor so that high quality services are delivered promptly and at lower cost to users
2. develop plans to take forward the completion of the land register for England and Wales and the establishment of a National Land Information Service
3. observe the key principles of the 'Service First' initiative, as embodied in the Land Registry's Statement of 'Service First' standards
4. explore the possibility of securing better value for money through private sector partnerships in the computer mapping and title plan/deed scanning programmes
5. facilitate the resolution of disputes and of claims under the State guarantee as economically and expeditiously as possible
6. ensure that staff have the knowledge, skills and motivation to achieve what is asked of them and derive satisfaction from their jobs; and that they work in an environment in which personal development is encouraged and they can give of their best
7. develop and operate secure and resilient information technology systems and services
8. make best use of physical resources.