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Annual review 2006/7 Case study #3 Contents Previous Next

    Helen Reynolds, Chain Matrix New Business Executive

    I have always been interested in Land Registry's e-conveyancing programme and joined the Chain Matrix New Business Team in July 2006.

    My role began with intensive sales and marketing training and expansion of my knowledge of e-conveyancing and Chain Matrix. By utilising my training and tailoring my approach depending on individual customer needs, and their existing product knowledge, I succeeded in getting many customers involved in the prototype, which was very rewarding.

    I really felt that I contributed to Land Registry's successes when e-conveyancing met our key performance indicator for Chain Matrix in March. I am now looking forward to supporting customers throughout the prototype period and getting their feedback to ensure the successful development of e-conveyancing in the future.