Helen Reynolds, Chain Matrix New Business Executive

I have always been interested in Land Registry's e-conveyancing programme and joined the Chain Matrix New Business Team in July 2006.

My role began with intensive sales and marketing training and expansion of my knowledge of e-conveyancing and Chain Matrix. By utilising my training and tailoring my approach depending on individual customer needs, and their existing product knowledge, I succeeded in getting many customers involved in the prototype, which was very rewarding.

I really felt that I contributed to Land Registry's successes when e-conveyancing met our key performance indicator for Chain Matrix in March. I am now looking forward to supporting customers throughout the prototype period and getting their feedback to ensure the successful development of e-conveyancing in the future.