Our future

In the autumn we published our organisational Blueprint. This gave staff a comprehensive overview of the changes we foresee over the next 10 years, the thinking behind them and the way we intend to introduce and manage them. At the same time we announced a review of our estate with proposals to close two offices and merge five pairs of neighbouring offices.

We will continue in 2007/8 with a range of initiatives intended to help us run our business even better in the future. Our Business Information System is now established, and we will gladly provide this as a service to other organisations. Our Internal Audit Team already provides an internal audit service to another government organisation and we are keen to support the Government's shared services agenda where we can.

We foresee an exciting future for our organisation and our staff, driven by the increasing number of services we offer and customers we serve. Our income and performance will always be influenced by the state of the property market and we have to be prepared for an end to the current long-running boom but equally prepared for it to continue.