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Publication Scheme
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Publication Scheme
Last updated: 31/12/2008
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Contents
Introduction
7 Classes of Information
1. Who we are and what we do
— Roles and responsibilities
— Organisation Structure
— Information about our legislation
— Corporate Responsibility
— Contact details for Land Registry
2. What we spend and how we spend it
— Financial Statements
— Annual Report & Accounts
— Capital Programme
— Pay and grading Structures
— Procurement Procedures
— Procurement Policy
— List of Contracts awarded and their value
— List of Contracts
— Financial Statements for projects and events
— Internal Financial Regulations
3. What are our priorities and how are we doing
— Strategies and plans
— Annual Report & Accounts
— Annual Business Plan
— Blueprint
— Publications by TAG
— Publications by Internal Audit
— Publications by International Unit
— Publications by ICO
— Performance reports to Parliament
— Framework Document
— 6 Monthly Ministerial Reports
— Service Standards
— Service Standards Statement
— Information Charter Standards Statement
— Statistics
— Key Performance Targets
— Performance Results
— Finance Statistics
— General LR Stats
— Long Term Debt
— Payment Performance Stats
— Training Statistics
— General stats
— Secondments & Interchange
4. How we make decisions
— Major policy proposals and decisions
— Background information for major policy proposals and decisions
— Public consultations
— Minutes of senior – level meetings
— LR Board
— Executive Board
— Business Transformation Programme Board
— Business Transformation Policy & Strategy Board
— Internal communications guidance
— Internal Guidance – LR Act 2002
— Index to LR Rules & Acts
— Internal Information Circular
5. Our policies and procedures
— Risk Management
— Corporate Governance & Risk Policy Statement
— Health & Safety
— H & S Handbook
— H & S Policy Statement
— H & S Newsletter
— H & S Annual Report
— Energy & Environment
— Policy Statement on Environment
— Annual Report on Environment
— ISO1400 - 1
— Equality & Diversity
— Managing Diversity Strategy
— Flexible working
— Cultural Diversity Booklet
— Disability Equality Scheme
— Race Equality Scheme
— Diversity Stats
— Recruitment
— Management of Contract Staff Policy
— Career Opportunities
— Recruitment Exercises
— Training
— LR Qualification
— Projects
— Project Management resources
— Gateway Information
— Customer Service
— Customer Service Policy & Strategy
— Customers with specific needs
— Statement of Service Standards
— LR Advisory Policy
— Welsh language Scheme
— Staff Policies
— Staff Handbook
— Policy Statements
— Records management and personal data policies
— Data Protection Policy Statement
— Charging regimes and policies
— Statutory and non statutory services
— Land Charges services
— Agricultural Credits
6. Lists and registers
— Public registers and registers held as a public record
— Asset registers and information asset register
— Disclosure logs
— Risk log
7. The services we offer
— Land Registry regulatory responsibilities
— The Open Register
— Historical Copies of the Land Register
— Document held by LR
— LR Forms
— Public Guides
— Practice Guides
— Practice Bulletins
— Fact Sheets
— Exempt Information Documents
— Land Charges and Agricultural Credits Department
— Land Charges guide
— Guide to fees
— Practice advice
— Land Charges Application Forms
— Fee Information
— Ready Reference guides
— LR fee Order 2006
— Land Charges fee rule
— Agricultural Credits Fee Order 1985
— Registration Services fees
— LR Online Fees Calculator
— Land Registry Direct registration fees
— Services for members of the public
— Electronic Conveyancing
— Electronic Communications Act 2000
— Online services
— LR Direct
— General Information
— Service Description and System Requirements
— Application Form for LR Direct
— Land Register online
— Commercial Services
— Standard Residential Property Price reports
— Price paid Dataset
— Electronic Export data
— Residential Property Price reports
— House Price Index
— Other Services
— Spreadsheets
— Emergent data
— Repeat Sales
— Leaflets, booklets and newsletters
— A short History of Land Registration
— Complaints – Putting things right
— Landnet – Customer newsletter
— Landlines – Staff magazine
— Advice and guidance
— Hearings and Disputes
— Practice Guides on disputes
— LR Rules
— Advice & Consultancy services
— Media Releases
— LR Events Calendar
— Press Releases
Introduction
Land Registry's Publication Scheme describes what information we make
available or plan to make available. You can obtain information and
publications by:
— downloading them from our website.
References in the scheme to 'Website' means the main Land Registry website http://www.landregistry.gov.uk/. The majority of documents on the website are only available to
download as PDF files. To access them you will need Adobe
Acrobat Reader installed on your computer. The main exceptions are the Land Registry application forms, which are normally available as MS Word documents, as well as PDF files.
— downloading them from a third party website.
Reference in the scheme to any other website includes the full website address
of that site. We take no responsibility for the content of the
websites of third parties.
— purchasing them from a listed supplier (for example, The Stationery Office)
— having them supplied by us within 20 working days on written request.
References in the scheme to 'Request' means a request for information made in writing to the:
Publication Scheme Officer
Land Registry, Head Office
Lincoln's Inn
Fields
London WC2A 3PH
E-mail:
publication.scheme@landregistry.gsi.gov.uk
We have 7 classes of Information. These are:
- Who we are and what we do
- What we spend and how we spend it
- What are our priorities and how are we doing
- How we make decisions
- Our policies and procedures
- Lists and Registers
- The services we offer
The 7 Classes of our Publication Scheme
1. Who we are and what we do
Land Registry was created as a separate government department in 1862 and
became an executive agency on 2 July 1990 and a trading fund on 1
April 1993. Peter Collis is currently the Chief Land Registrar and
was appointed by the Lord Chancellor. He is the Head of Land Registry
and reports to the Secretary State of Justice and Lord Chancellor.
Peter is responsible for:
— Carrying out the role of registrar referred to in the Land Registration Act
2002, the Land Charges Act 1972 and the Agricultural Credits Act
1928 and is responsible for keeping the registers established for
the purposes of those Acts.
— Making an annual report on the business of Land Registry to the Lord
Chancellor and publishing that report.
— Managing and controlling the Land Registry Trading Fund.
— Managing the funding operations (that is those limited to the conduct of
business under the Land registration Act 2002, the Land Charges Act
1972 and the Agricultural Credits Act 1928 as well as the provision
of services in wider markets relating to registration and the
management and marketing of information relating to land and
property so that the income of the fund:
— Consists principally of receipts in respect of goods and services provided
in the course of the funded operations, and
— Is not less than sufficient, taking one year with another, to meet
outgoings properly chargeable to the income and expenditure account
— Achieving any further financial objectives determined by the Lord
Chancellor, with Treasury concurrence.
— Carrying out the responsibilities of Accounting Officer of the trading
fund. In this capacity, he is responsible for the proper,
effective and efficient use of the resources and ensures
compliance with the requirements in ‘Managing Public Money’
and with any general guidance issued by the Treasury and the
Cabinet Office.
— Ensuring that all expenditure he incurs in respect of the funded operations
are to be paid out of the trading fund.
— Paying into the Consolidated Fund each year a dividend equal to the
required rate of return on average capital employed.
— Establishing and maintaining general, capital and other reserves in the
accounts of the trading fund and may pay into the Consolidated
Fund and amounts standing in the reserves of the trading fund that
at any time appear to him to be surplus to the foreseeable
requirements of the funded operations.
— Investing, if he wishes, money not immediately required in such Government
securities as the Treasury may approve.
— Appointing the staff of Land Registry.
— Determining, in agreement with Treasury, the amount and time of any payment out
of the trading fund into the Consolidated Fund in respect of staff
pensions and associated administrative expenses.
— Authorising staff members of Land Registry to carry out his functions.
Roles and responsibilities
Land Registry Directors
Peter Collis CB HonsRICS CCMI
Chief Land Registrar and Chief Executive
Joe Timothy
Director of Legal Services and Deputy Chief Land Registrar
Andy Howarth
Director of Operations
Mike Cutt
Non-Executive Director
David Rigney
Non-Executive Director
Heather Foster
Finance Director
Annette Davies-Govett
Commercial Director
Malcolm Dawson
Director of Human Resources
John Wright
Director of Information Systems
Organisational Structure
Since April 2006 Land Registry has operated with two boards: the Land
registry Board, including two independent non-executive directors,
and the Executive Board, which has the same membership but excludes
the non-executive directors. The Land Registry Board assists the
Chief land registrar and Chief executive in his ultimate
responsibility and accountability for the good governance and overall
performance of Land Registry. It sets out a mission and vision for
Land Registry and owns the values that guide the organisation as it
moves forward. It determines the future strategies for Land Registry
and the organisational structure that will enable those strategies to
be realised. It is the forum in which strategies and major policy
issues are discussed and decided.
The Executive Board delivers the annual business plan and is responsible
fro the day-to-day management of Land Registry.
These boards are supported by a number of subsidiary boards, which either
oversee specific aspects of Land Registry’s operations or
provide assurance.
Information about our legislation
A great deal of legislation has an effect on Land Registration, either
directly or indirectly, but Land Registry currently derives most of
its practice and procedure from the following:
The Land Registration (Electonic Conveyancing) Rules 2008
The Land Registration (Network Access) Rules 2008
The Land Registration (Proper Office) Order 2007
The Land Registration Fee Order 2006
Commonhold (Land Registration ) Rules 2004 (as amended)
The Land Registration Act 2002
The Land Registration Rules 2003 (as amended)
The Land Registration Act 2002 (Transitional Provisions) Order 2003
The Land Charges Act 1972
The Land Charges Rules 1974
The Land Charges Fees Rules 1990
The Agricultural Credits Act 1928
The Agricultural Credits Rules 1928
The Agricultural Credits Fees Order 1985
Corporate Responsibility
Corporate responsibility is the continuing commitment by businesses such as
Land registry to behave ethically and contribute to economic
development while improving the quality of life of the workforce and
their families, as well as the local community and society at large.
In 2007 we joined Business in the Community, which comprises more
than 700 of the UK’s top companies committed to improving their
positive impact on society.
Our ongoing membership of Business in the Community has contributed to
the updating of our corporate responsibility action plan. The recent
foundation of a steering group will further promote our vision to
encourage socially responsible business behaviour, focusing on
successful delivery of our corporate responsibility and sustainable
development obligations.
Environmental management systems and sustainable procurement continue to be major
items on Land Registry’s corporate responsibility agenda. We
have continued with external audits of our accreditation to the ISO
14001 Environmental Standard, demonstrating the effectiveness of our
Environmental Management System and achieving continued
certification.
Our procurement team is working to ensure we are a leading government
department in the area of sustainable procurement, taking forward
requirements set within the Government’s Sustainable
Procurement Task Force Action Plan.
Contact Details for Land Registry
Contact Details for all Land Registry Offices
DESCRIPTION: Postal and email addresses,
telephone numbers and opening hours for all Land Registry offices.
Land Registry Office Finder
DESCRIPTION: Contact details for all Land Registry offices and administrative areas that each office deals
with
Direction Maps to Land Registry Offices
DESCRIPTION: Maps
2. What we spend and how we spend it
Financial Statements
Land Registry’s financial information including annual accounts,
cash plans, Trading Fund Order, financial planning and control and
investment is obtained via our annual report.
— HM Land Registry Annual Report and Accounts
DESCRIPTION: Yearly report and accounts
for Land Registry dating back to 1993
Available as a hard copy
since 1993 and electronically since 1999. Our annual report is free
electronically but there is a fee for a hard copy.
Capital Programme
Land Registry’s Annual Report and Accounts shows a breakdown of capital expenditure by broad category.
A further breakdown can be provided on request. Land Registry does not have any private finance initiatives or public-private
partnership contracts.
Pay and grading Structures
Land Registry follows the Civil Service grading structure. However, additional grades were introduced and some
renamed so that they relate more closely to the work of the organisation. The table below is a brief summary of the grades.
| Civil
Service |
Land
Registry |
National
Pay Band effective from 1 June 2007. |
Generic
Grouping
|
| AA
(Administration Assistant)
|
RA
(Registration Assistant) |
£14,547
- £15,370 |
Administration
grades |
| AO
(Administration Officer)
|
RO
(Registration Officer) |
£17,074
- £18,012
|
| EO
(Executive Officer) |
RE2L
(Registration Executive – Lower)
|
£20,152
- £22,821 |
Middle
management and casework grades |
| HEO
(Higher Executive Officer) |
RE2U
(Registration Executive – Upper)
|
£24,575
- £28,697 |
| SEO
(Senior Executive Officer) |
RE1
(Registration Executive – level 1)
|
£31,848
- £35,159 |
|
SRE
(Senior Registration Executive) |
£38,650
- £42,672 |
Senior
grades |
| Grade 7 |
SRA2
(Senior Registration Administrator – level 2)
|
£47,211
- £53,580 |
| Grade 6 |
SRA1
(Senior Registration Administrator – level 1)
|
£57,744
- £65,829 |
|
SRAL
(Senior Registration Administrator – Legal) – Lawyer
|
£49,385
- £57,698 |
| SCS
(Senior Civil Service)
|
SCS
(Senior Civil Service) |
£57,300
- £205,000 |
Procurement Procedures
The Corporate Procurement group deals with procurement procedures at Land
Registry. The group is responsible for developing and implementing Land Registry’s procurement
policy. The policy reflects all UK procurement legislation, Government policy and guidelines, and business best practice.
Corporate Procurement forms part of the Finance Directorate. It is headed by
the Chief Procurement Officer who reports to the Finance Director.
— Procurement Policy
DESCRIPTION: Corporate policy reflecting all UK Procurement legislation.
Obtained via our website.
Lists of Contracts awarded and their value
— List of Contracts
DESCRIPTION: Current list of contracts at Land Registry
Obtained via our website.
Financial Statements for projects and events
High-level data on major projects can be extracted from our financial accounting system and supplied on request.
Internal Financial Regulations
The Accounting Rules and practices under which Land Registry operates are available from the Treasury website.
Internal rules on expenditure on travel and subsistence is contained in our
Travel and Subsistence Policy, which is available on request.
3. What are our priorities and how are we doing
Strategies and plans etc
Listed below is general information about Land Registry, corporate publications, performance, history, available services, and future initiatives.
— HM Land Registry Annual Report and Accounts
DESCRIPTION: Yearly report and accounts for Land Registry dating back to 1993
FORMAT: Hard Copy (1993 – Present Day); Electronic Version (1999 – Present Day)
Obtained free from our Website or available to purchase at a cost from The Stationery Office. The Stationery Office will be able to provide details of the cost.
— HM Land Registry Annual Business Plan
DESCRIPTION:Yearly Business Plan for Land Registry containing our objectives and Key Performance Targets.
FORMAT: Hard Copy (1993 – Present Day); Electronic Version (1999 – Present Day)
Obtained via our website.
— HM Land Registry Blueprint
DESCRIPTION: Long term business strategy for Land Registry
Obtained by request.
— E-Business Strategy 2001 - 2011
DESCRIPTION: Long term e-business strategy for Land Registry
Obtained via our website.
— Strategy for implementation of e-conveyancing
DESCRIPTION: The business strategy for the implementation of E-Conveyancing in England and Wales.
Obtained via our website.
— Publications produced by the Technical Assurance Group (TAG)
TAG Reports
DESCRIPTION: Reports review the work undertaken by the TAG during the current financial year. The reports cover i.e. Land Registration Practices & Procedures
Obtained by request.
— Publications produced by Internal Audit
Annual Report
DESCRIPTION: Head of Internal Audit’s Annual Report to Land Registry Board.
Obtained
by request.
— Publications produced by International Unit
End of Year Report
DESCRIPTION: Yearly reports for Land Registry’s International Unit dating back to 2003
Statement of Capability
DESCRIPTION: Statement of Land Registry’s capabilities and services
Supporting
effective Land Registration Worldwide
DESCRIPTION: Describes the activities of Land Registry’s International Unit
All obtained via our website, free of charge
— Publications produced by Independent Complaints Reviewer (ICR) Annual Report
DESCRIPTION: Annual reports of the Independent Complaints Reviewer to Land Registry from 1999 to the present day.
Obtained
from the website of the ICR http://www.icrev.demon.co.uk
Performance reports to Parliament
— HM Land Registry Framework Document (2008)
DESCRIPTION: This document sets out the framework within which Land Registry operates, including the Registry’s responsibilities to its customers and its accountability to the Lord Chancellor and Secretary of State for Justice.
Obtained via our website
— Reports to Minister
— DESCRIPTION: 6 monthly reports to the Minister for Land Registry
Obtained by request
Service Standards
— HM Land Registry: Statement of Service Standards
DESCRIPTION: This booklet sets out our commitment to provide a high quality service to our customers and the standards of service they can expect from us.
Obtained via our website
— Geographic Information Charter Standards Statement
DESCRIPTION: Statement detailing the reasons behind Land Registry adopting the Geographic Information Charter
Obtained via our website
Statistics
— Land Registry Performance against its Key Performance Targets
DESCRIPTION: Statistics
Obtained by request
— Performance Results for each Land Registry Office
DESCRIPTION: Statistics
Obtained by request
— Finance Statistics
General Land Registry Financial Statistics
DESCRIPTION: Statistical information such as staff numbers, sickness rate etc.
Obtained by request
Note: Some of the material in this document type is derived from
information that we consider to contain exempt material. Where this
occurs the material will clearly show where information has been
withheld and explain what exemption has been applied and why.
Typically information may be withheld if its release would compromise
the health and safety of staff or national security.
‘Long Term Debt’ Statistics
DESCRIPTION: Statistical information
Obtained by request
Land Registry Payment Performance Statistics
DESCRIPTION: Monthly tables (24 Local Offices)
Obtained by request
Land Registry Payment Performance Statistics
DESCRIPTION: Monthly tables (Whole Agency)
Obtained by request
— Training Statistics
General statistics relating to training and development in Land Registry
DESCRIPTION: Statistical information
Obtained by request
Statistics on secondments and interchange opportunities
DESCRIPTION: Statistical information
Obtained
by request
4. How we make decisions
Major policy proposals and decisions
Land Registry can only do what our legislation allows us to do. If we wish to amend the Rules or Fee Order for example then we have to undertake a consultation exercise with Ministerial approval before processes can be amended and changes introduced.
Land Registry's Blueprint represents the current view of our future and aims to deliver how the
organisation will need to develop to cater for customer needs and
requirements. It also details how we need to change in order to work
effectively in the future. To download a copy of our Blueprint, follow this link.
— Proposed Harrow Office Closure – Impact Assessment
DESCRIPTION: The report sets out the background and explains the reasons for the Land Registry Board’s proposal to close the Harrow office.
Obtained via our website
— Change of Policy letter
DESCRIPTION: Policy statement (2004) relating to special arrangements with lenders about original charge deeds.
Obtained
via our website
Background information for major policy proposals and decisions
The main purpose of Land Registry’s Business Transformation Policy
and Strategy Board is to develop and resolve matters of policy
pertaining to Land Registry’s future business model. The Board
escalates policy matters requiring Land Registry Board consideration,
outlining key issues and making recommendations where appropriate.
Ultimately it is the responsibility of the Land Registry Board for
all major policy issues and strategies.
Public consultations
All active and completed consultation exercises run by Land Registry can be found on our website.
Minutes of senior – level meetings
— Land Registry Boards
— LR Board
DESCRIPTION: Membership, Terms of Reference, Agenda and Meeting Minutes
Obtained on request
— Executive Board
DESCRIPTION: Membership, Terms of Reference, Agenda and Meeting Minutes
Obtained on request
Note 1: Agendas will be available six weeks after the date of meetings.
Note 2: Edited minutes of meetings will be available six week after the date of meetings.
Note 3: Any paper presented to either the LR Board or Executive Board for information, discussion or action, will become publicly available 24 months after the date of the paper unless there are justifiable reasons for not releasing all or part of that paper at that time.
— Business Transformation Programme Board
DESCRIPTION: Terms of Reference, Agenda and Meeting Minutes
Obtained on request
— Business Transformation Policy & Strategy Board
DESCRIPTION: Terms of Reference, Agenda and Meeting Minutes
Obtained on request
Internal communications guidance, criteria used for decision-making, internal instructions, manuals and guidelines
— Internal Guidance - The Land Registration Act 2002 “Library”
DESCRIPTION: Guidance for Land Registry staff on all aspects of land registration practice and procedure. The guidance is written solely for casework staff and is continuously updated and revised. Any part of the Library that is issued as a result of a request by a customer will therefore have limited currency.
As the Library holds a very substantial amount of information, it would be helpful if requestors specify the area(s) ofland registration practice
and procedure they require. The documents are usually displayed on an internal software system, which contains various features such as graphics, and automatic links, which cannot be replicated on paper copies.
Obtained
by request - this should be made in writing to the Publication Scheme Officer or email publication.scheme@landregistry.gsi.co.uk.
Land Registry charges a fee for this service.
— Index to Land Registry Rules and Acts
DESCRIPTION: Guidance for Land Registry staff on the Rules and Acts for Land Registration
Obtained
by request - this should be made in writing to the Publication Scheme Officer or email publication.scheme@landregistry.gsi.co.uk
— Internal Information Circular
DESCRIPTION: Staff electronic bulletin
Obtained on request
5. Our policies and procedures
Risk Management
— Land Registry Corporate Governance and Risk Management Policy Statement
DESCRIPTION: Clear policy for Land Registry employees on risk management
Obtained on request
Health & Safety
— Health and Safety Handbook
DESCRIPTION: Guidance for Land Registry employees on Health and Safety Matters
Obtained on request
— Health and Safety Policy
DESCRIPTION: Policy Document for Land Registry employees
Obtained on request
— Health and Safety Policy Newsletter
DESCRIPTION: Newsletters for Land Registry staff covering a range of health and safety topics and practical advice.
Obtained on request
— Annual Health & Safety Report
DESCRIPTION: Annual reports since 2003 containing Land Registry Health and Safety information
Obtained on request
Energy & Environment
— Environmental Policy
DESCRIPTION: Policy Document (2006)
Obtained via our website
— Annual Energy and Environment Report
DESCRIPTION: Annual reports since 2002 containing Land Registry Energy and Environment information
Obtained on Request
— ISO1400 – 1 Environmental Management System Information
DESCRIPTION: Information about the Land Registry’s Environmental Policy and Management System
Obtained on request
Note: Some of the material in this document type is derived from information that we consider to contain exempt material. Where this
occurs the material will clearly show where information has been withheld and explain what exemption has been applied and why. For
example information may be withheld if its release would compromise the health and safety of staff or national security.
Equality & Diversity
Information relating to Land Registry’s policy on Diversity including details of Race Equality Scheme, Diversity Statistics, Flexible Working and Cultural Diversity. We will not publish information about particular members of staff or other individuals.
— Managing Diversity Strategy
DESCRIPTION: How Land Registry aims to achieve a fully diverse work force
Obtained on request
— Flexible Working ~ work-life balance and family friendly policies
DESCRIPTION: A booklet on work-life balance and family friendly policies
Obtained on request
— Cultural Diversity Booklet
DESCRIPTION: A resource booklet on religious and cultural observance, belief, language and naming systems
Obtained on request
— Disability Equality Scheme
DESCRIPTION: Land Registry’s disability scheme
Obtained on request
— Race Equality Scheme
DESCRIPTION: Land Registry’s approach to race equality
Obtained on request
— General Diversity monitoring statistics
DESCRIPTION: Statistical information
Obtained on request
Recruitment
Details of recruitment exercises held by Land Registry including vacancy notices and summarised job descriptions.
— Management of Contract Staff Policy
DESCRIPTION: A clear statement of our policy for the engagement and management of contract staff.
Obtained on request
— Career Opportunities within Land Registry
DESCRIPTION: General information about career opportunities and brief descriptions of Registration Officer and Registration Executive posts including details of starting salaries.
Obtained via website
— Current Recruitment Exercises
DESCRIPTION: Details of current vacancies within Land Registry, contact details, starting salaries, closing dates and brief job descriptions
Obtained
via website
Training
— Land Registry Qualification Information
DESCRIPTION: The Land Registry Qualification is an externally recognised qualification, aimed primarily at Land Registry staff, and specifically designed to be of direct relevance to their work. The qualification is at two levels: - The Certificate and The Diploma. The course has been open to external candidates such as conveyancing professionals.
Information
about the course is available electronically or in hard copy format by contacting:
Land
Registry Qualification
Land Registry, Nottingham West Office,
Government Buildings
Chalfont
Drive
Nottingham
NG8 3RN
E-mail: qt@landregistry.gsi.gov.uk
Project services
General information and advice provided for Land Registry employees involved in project management including information about PRINCE2, OGC Gateways and project management resources available.
— PRINCE 2 - project management resources
DESCRIPTION: Template forms and logs provided to Land Registry staff to assist in project management within the Land Registry.
Obtained on request.
— Office of Government Commerce (OGC) Gateway information
DESCRIPTION: Information relating to OGC Gateway Reviews, template forms and practical assistance provided for Land Registry staff involved in project management.
Obtained on request.
Customer service
— Customer Service Policy and Strategy
DESCRIPTION: Policy Document (2002).
Obtained via our website
— Complaints - Putting Things Right
DESCRIPTION: A guide to the Land Registry Complaints Procedure.
Obtained via website
— Customers with specific needs
DESCRIPTION: Statement and practical advice.
Obtained on request
— Statement of Service Standards
DESCRIPTION: This booklet sets out our commitment to provide a high quality service to our customers and the standards of service they can expect from us.
Obtained via our website
— Land Registry Advisory Policy
DESCRIPTION: A clear statement of our policy on offering advice to our customers.
Obtained via our website
— Welsh Language Scheme (3rd Edition)
DESCRIPTION: Policy Document on the use of the Welsh Language.
Obtained via our website
Staff Policies
— Staff Handbook
DESCRIPTION: Policy Document
Obtained on request a fee will be charged for this service
Note: Some of the material in this document type is derived from information that we consider to contain exempt material. Where this occurs the material will clearly show where information has been withheld and explain what exemption has been applied and why. For example information may be withheld if its release would compromise the health and safety of staff or national security.
— Policy Statements
Policy Statement on Blame Free Culture
Policy Statement on Training & Development
Policy Statement on First Aid
Policy Statement on Risk Management
Policy Statement on Internal Communication
Policy Statement on Customer Care
Policy Statement on Publication of Board Papers
All available on request
Records management and personal data policies
— Data Protection Policy
DESCRIPTION: Policy Document
Obtained on request
— Anti-Fraud Policy
DESCRIPTION: Policy Document
Obtained on request
— Security policies
DESCRIPTION: Policy Documents
Email usage
Passwords
Viruses
Computer usage
Internet usage
Laptop computers
Physical security
Obtained on request
— Fair Information Trader Principles
DESCRIPTION: Policy Statement (2003)
Obtained on request
— Copyright of newspaper cuttings
DESCRIPTION: Policy Document
Obtained on request
Charging regimes and policies
— Statutory and non statutory services
Land Registry’s principal income comes from fees it charges for the provision of statutory services under the Land Registration Act 2002. The fees for statutory services are set out in fee orders.
The current fees for Land Registry services are prescribed by the Land Registration Fee Order 2006, which came into force on 7 August 2006. It provides that fees for all statutory services are paid by credit account, cheque, cash, postal order or by direct debit.
The Land Registration Act 2002 also contains provisions, which enables:
Land Registry to recover charges for access to the electronic network under Schedule 5 paragraph 2 (1) of the Land Registration Act 2002 no such charges have yet been set
under section 105 of the Land Registration Act 2002, Land Registry can make charges for consultancy and advisory services about registration of land in England and Wales or elsewhere. This enables the Chief Land Registrar to set appropriate charges.
Land Registry operates as a trading fund and as such is required to ensure that taking one year with another, that it income is sufficient to meet its operating costs plus a return on the capital employed in providing those goods and services.
— Land Charges services
Fees for Land Charges services are prescribed by The Land Charges Fees Order 1990 and The Land Charges Fees Rules 1990 as amended by the Land Charges Fees (Amendment) Rules 1994. Payment may be made for these services by credit account, cheque, postal order or cash.
— Agricultural Credits
Fees for services provided by Agricultural Credits are governed by The Agricultural Credits Fee Order 1985. Fees are collected in the same way as for Land Charges services.
6. Lists and registers
Public registers and registers held as a public record
— The Open Register for England and Wales
Information collected by Land Registry as part of the core business of maintaining the Land Register for England and Wales is available as of right under the Land Registration Act 2002 and its associated Rules.
DESCRIPTION: The Register (which contains information on the address, owner and any mortgage lenders, amongst other matters) and Title Plan (showing the general boundaries) for all registered properties.
ACCESS DETAILS: This information is available on official application made in accordance with The Land Registration Rules 2003. Details are set out in Land Registry Public Guide 1 and Practice Guide 11. Some can also be obtained from the Land Registry Online website.
COST: This information is subject to fees as set out in The Land Registration Fee Order 2006 and any subsequent Orders.
Asset registers and information asset resister
The Information Asset Register is a list of unpublished publications or other information sources held by Government Departments, including Land Registry. Further information about the database can be found by visiting the Inforoute gateway on Her
Majesty’s Stationery Office website at: www.inforoute.hmso.gov.uk.
Disclosure logs
— Risk Log
DESCRIPTION: A log of Land Registry’s risks and their impact on the achievement of Land Registry’s objectives.
Obtained by request
7. The services we offer
Listed below is the information Land Registry has available for our customers.
Land Registry’s regulatory responsibilities
— The Open Register for England and Wales
Information
collected by Land Registry as part of the core business of maintaining the Land Register for England and Wales is available as of right under the Land Registration Act 2002 and its associated Rules.
DESCRIPTION: The Register (which contains information on the address, owner and any mortgage lenders, amongst other matters) and Title Plan (showing the general boundaries) for all registered properties.
ACCESS
DETAILS: This information is available on official application made in accordance with The Land Registration Rules 2003. Details are set out in Land Registry Public Guide 1 and Practice Guide 11. Some can also be obtained from the Land Register Online website.
COST: This information is subject to fees as set out in The Land
Registration Fee Order 2006 and any subsequent Orders.
— Historical Copies of the Land Register for England and Wales
DESCRIPTION: Superseded versions of the Register (which contains information on the address, owner and any mortgage lenders, amongst other matters) and Title Plan (showing the general boundaries) for all registered properties. Only information already stored in electronic form is available, and this may vary significantly between one property and another.
ACCESS
DETAILS: This information is available on official application made in accordance with The
Land Registration Rules 2003. Details are set out in Land RegistryPublic Guide 1 and Practice Guide 11.
COST: This information is subject to fees as set out in The Land
Registration Fee Order 2006 and any subsequent Orders.
— Documents held by Land Registry which relate to an application
DESCRIPTION: All such documents as defined by section
66 of the Land Registration Act 2002,Rule 135 of the Land Registration Rules 2003 and any other applicable provisions.
ACCESS
DETAILS: This information is available on official application made in accordance with The
Land Registration Rules 2003. Details are set out in Land Registry Practice Guide 11. In certain circumstances it is possible to prevent documents becoming available for public inspection. Details on how to do this are contained in Land Registry Practice Guide 57.
COST: This information is subject to fees as set out in The Land Registration Fee Order 2006 and any subsequent Orders.
— Land Registration Forms
Land Registry Forms are used to obtain information, or to ask for an addition or alteration to the Register, or to represent transactions with registered land. Mandatory and optional official forms for all land registration transactions, as set out in The Land Registration Rules 2003
Land Registry forms are available to download from the Website at no cost and are normally available as word documents and PDF files. To access PDF files you will need Adobe Acrobat Reader installed on your computer.
Public Guides
Land Registry Public Guides cover a range of subjects. They are designed to assist people without specialist legal knowledge to understand the
most common aspects of Land Registration.
Practice Guides
Land Registry Practice Guides are mainly intended for conveyancers and cover a range of topics in land registration practice and procedure. They are designed to assist solicitors and conveyancers to process transactions.
Practice Bulletins
Land Registry Practice Bulletins cover transitional matters and topics with a limited lifespan and are designed for conveyancers, solicitors and customers.
Fact Sheets
Land Registry Fact Sheets address common queries and practice on the Land Registration Act 2002.
— Exempt Information Documents
DESCRIPTION: Exempt Information Documents are defined in r.136, Land Registration Rules 2003.
ACCESS DETAILS: In response to a request for an Official Copy of an Exempt Information Document, Land Registry will issue a copy of the Edited Information Document (which will not disclose the prejudicial information). If this document is not sufficient, application may then be made for a full copy. Details of how to do this and of the action Land Registry will take are contained in Land Registry Practice Guide 57.
COST: This information is subject to fees as set out in The Land Registration Fee Order 2006 and any subsequent Orders. Land Registry will charge a reduced fee for the issue of a full copy of an Exempt Information Document. We will not charge a fee for the issue of a full copy where a fee has already been paid for the issue of a copy of an Edited Information Document.
Land Charges and Agricultural Credits Department
General information and advice provided for customers on issues relating to the Land Charges Department and the Agricultural Credits Department.
— Computerised Land Charges Guide
DESCRIPTION: Practical information for dealing with Land Charges applications.
Obtained by request
— Guide to fees ~ Land Charges and Agricultural Credits (K242)
DESCRIPTION: A guide to fees charged by the Land Charges and Agricultural Credits Departments.
Obtained by request
— Practice Advice - Practice Guide 63 - Land Charges - Applications for registration, official search, office copy and cancellation contains information relating to the Land Charges department
DESCRIPTION:This guide gives advice about applications to Land Registry, Land Charges Department to register an interest in unregistered land, to search the index, to obtain an office copy and to cancel an entry.
Obtained via our website
— Land Registry Public Guide 10 and Public Guide 11 with particular relevance to the Land Charges Department
Obtained via our website
— Land Charges Department Application Forms for all Land Charges transactions
Application for registration in farmer’s name
Application for registration in name of an Agricultural Society
Application for cancellation of an entry in the register on proof of discharge
Application for a certificate that a registration has been cancelled
Application for a certified copy of the memorandum filed in the Register of Agricultural Charges under the Act
Application for an official search (Agricultural Credits)
Application for the rectification of an entry in the register
All obtained via our website
Fee Information
— Ready Reference Guides - Information Services Fees
DESCRIPTION: Easy to use guides to Land Registry Fees
Obtained via our website
— The Land Registration Fee Order 2006
DESCRIPTION: Statutory Instrument setting out and legitimising the Land Registry Fee structure.
Obtained by downloading from the OPSI website, or a paper copy can be obtained from the Stationery Office. It is free from OPSI, but the Stationery Office will charge a fee.
— The Land Charges Fee Rule
DESCRIPTION: Statutory Instrument setting out and legitimising the Land Charges Department Fee structure.
Obtained by downloading from the OPSI website, or a paper copy can be obtained from the Stationery Office. It is free from OPSI, but the Stationery Office will charge a fee.
— Agricultural Credits Fee Order 1985
DESCRIPTION: Statutory Instrument setting out and legitimising the Agricultural Credits Department Fee structure.
Obtained from the Stationery Office who will charge a fee.
— Registration Services Fees, Information Services Fees
DESCRIPTION: Easy to use guides to Land Registry Fees
Obtained via our website
— Land Registration Online Fees Calculator
DESCRIPTION: Online program to assist customers calculate the correct fee for their land registration applications
Obtained via our website
— Land Registry Direct Land Registration Fees
DESCRIPTION: Leaflet explaining the Fees charged to users of the Land Registry Direct service.
Obtained via the Land Registry Direct website
Services for members of the public
—Electronic Conveyancing (e-Conveyancing) - webpages
DESCRIPTION: WebPages dedicated to providing general information about e-Conveyancing
— Electronic Communications Act 2000
DESCRIPTION: An Act that enables the development of e-conveyancing
Obtained
by downloading from the OPSI website, or a paper copy can be obtained from the Stationery Office. It is free from OPSI, but the Stationery Office will charge a fee.
Online Services
— Land Registry Direct
Our LR direct service for conveyancing professionals is currently being updated. Further publications will become available when that process
is completed. Check the LR Direct website for details.
General Information Leaflet on LR Direct
DESCRIPTION: Leaflet for legal practitioners
Available on request from our LR Direct website
Service Description and System Requirements for LR Direct
DESCRIPTION: Leaflet for legal practitioners
Available
on request from our LR Direct website
Application Form for LR Direct
DESCRIPTION: Form
Available
on request from our LR Direct website
— Land Register Online
Designed for the general public. Customers can make property enquiries between 7am and 12 midnight.
Accessed via Land
Register Online website
Costs are explained on the Land Register Online website, and in the current fee order.
— Commercial Services
Data collected by Land Registry relating to residential property prices throughout England and Wales.
Standard Residential Property Price Reports
DESCRIPTION: Land Registry offers a standard report service whereby Property Price Reports showing aggregated data can now be ordered for any region, county or Local Authority District in England and Wales or any Postcode Area, District or Sector. We are able to provide separate reports for new and old properties and price bands for any quarter from 1995 to the present date.
Price Paid Dataset
DESCRIPTION: Data collected by land registry relating to residential property prices throughout England and Wales. Price paid data down to address
level, available from April 2000.
Electronic Export Data
DESCRIPTION: Land Registry now licenses the re-use of polygons to local authorities and other government bodies.
Residential Property Price Reports
DESCRIPTION: Quarterly reports since January 1995 – Dec 2006
House Price Index
DESCRIPTION: Land Registry now provides an accurate independent house price index. It uses Land registry’s data set of completed sales so the index is based on actual price paid.
Other Services
Spreadsheets
DESCRIPTION: A spreadsheet version of our quarterly average and volume figures at county and regional level is available.
Emergent data
DESCRIPTION: Monthly updates of a months average price and volume od sales by type for each region, county and London Borough for the full prior year and year to date.
Repeat Sales
DESCRIPTION: Number of previous sales since April 2000 of properties sold in a given month.
All available electronically on request from our Commercial Services team at the following address:
Commercial
Services Support Team
Birkenhead (Old Market) Land Registry Office
Hamilton Street
Birkenhead
Merseyside
CH48 5FL
Telephone 0151 473 6137
E-mail: commercial.services@landregistry.gsi.gov.uk
Land Registry makes a charge for these services.
— Leaflets, booklets and newsletters
— A Short History of Land Registration
DESCRIPTION: Booklet containing background and historical information about Land Registry.
Obtained on request
— Complaints - Putting Things Right
DESCRIPTION: A guide to the Land Registry Complaints Procedure
Obtained via website
— Customer Newsletter - Landnet
DESCRIPTION: Magazine
— Staff Magazine - Landlines
DESCRIPTION: Staff magazine
Obtained on request
— Advice and guidance
— Hearings and Disputes
The following Information for customers provides legal and procedural advice on disputes in land registration matters and hearings before the Adjudicator
Practice Guides on Disputes
Practice Guide 37 - Objections and disputes – A guide to Land Registry practice and procedures
Practice Guide 38 - Costs
Practice Guide 39 - Rectification and indemnity
Land Registration Rules
Hearings
and disputes are governed by two further pieces of legislation, in
addition to the main Land Registration Legislation. They are:
The Land Registration (Referral to the Adjudicator to HM Land Registry) Rules 2003
The Adjudicator to Her Majesty’s Land Registry (Practice and Procedure) Rules 2003
— Advice and Consultancy Services
DESCRIPTION: Land Registry is currently developing consultancy and advisory services designed to assist the business needs of organizations about
property and land, which will include a range of property datasets
When the services are available, requests can be made to our Consultancy Services Team at the following address:
Consultancy Services Team
Land Registry Head office
32 Lincoln's Inn Fields
London WC2A 3PH
Telephone 020 7166 4857
E-mail Commercial.Services@landregistry.gsi.gov.uk
A charge will be made for consultancy and advisory services.
— Media Releases
— Land Registry Events Calendar
DESCRIPTION: Calendar of upcoming events
Available electronically on request
— Press Releases
DESCRIPTION: Official press releases from Land Registry Press Office from November 1999 to the present day.
Available electronically on request
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